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Touted as being responsible for approximately 5% of the marriages in the United States, e Harmony is one of the leaders in online dating and matchmaking.The service find “matches” based upon the customer profile and the Compatibility Matchmaking System, a service patented by founder Dr. The goal of the company is to assist customer find the right match, while maintaining long-term relationships.We sent an email asking if a credit card is required for service. Contacting e Harmony was not a difficult as several online forums suggest.

Although the company started in the US, it now reaches the United Kingdom, Australia and Canada.

With so much riding on the longevity of a relationship, top-shelf customer service is critical.

You can send traditional correspondence to the corporate headquarters here: e Harmony P. Box 60157 Pasadena, CA 91116 When customers sign up for service on the official e Harmony website they must first complete a questionnaire to acquire a better match.

Customer can also connect through their Facebook accounts https://

The company provides several secure methods to contact a trained customer service representative.

The fastest way to contact a representative is to call the customer care department.

Users hesitant of the service have the ability to view the success stories of couples “matched” on e Harmony.

In order to submit a question or concern by email, customers must register their account or submit a valid email address.

The secure information was required when signing up for a subscription. When you contacted customer service, did you have the same experience?

Conrad Hilton founded the company when he opened the Mobley Hotel in Cisco, Texas in 1919.

Additional ways to communicate with the customer service department is to email or send correspondence through the mail.

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